Lonely Tractors

All of our prints are made to order. They’re protected as much as possible in transit by placing them into cardboard tubes. We use Royal Mail Tracked 48 service, which also insures the package, and we aim to deliver your canvas to you within 10 working days from receiving your order. Should your item be damaged in transit, then please do inform us immediately via email.

We want you to be completely happy with your purchase. Please check the goods on delivery to ensure that they are supplied correctly and undamaged. 
If for any reason you need to make a return, please contact us immediately via email.
When returning goods please take care to package them appropriately, as by law the customer is responsible for returning the goods to the supplier without them being damaged.

*If once you have received your canvases you decide that you've ordered the wrong size, we're afraid that we do not accept returns on this basis. Please pay close attention to size at the time of order. 

Basic Terms: 
Goods must be:
1. Returned within 7 days of receipt (Using Royal Mail's Standard Parcels service).
2. Accompanied with your receipt/Order number (We will need your order number to speed up your refund).
3. Replaced back into the original packaging.
4. Complete.

More information can be found on our T&Cs page